Smart911 allows individuals to create a free Safety Profile that includes any information they want 9-1-1 first responders to have in the event of an emergency. A person's Safety Profile will immediately display on the 9-1-1 dispatcher's screen upon making an emergency call, saving valuable time. 

Cases in which Smart911 is sure to provide value include:

  • If a call is made from a mobile phone, a Safety Profile can provide an address, which provides first responders with a location, even if cell service is poor or the call is dropped.
  •  If there is a fire in the home, a Safety Profile can immediately provide details on how to gain access into the building, the number of residents and pets inside, and a floor plan detailing the location of bedrooms and exits. 
  • During a medical emergency, a Safety Profile can deliver important details on how to treat a patient, ranging from allergies to medical conditions such a epilepsy or autism. 
  •  In a car accident, a Safety Profile can include details such as vehicle information, medical treatment restrictions and emergency contacts. 

Residential Smart911:
Residents and travelers are encouraged to create a Smart911 Safety Profile at thus ensuring 9-1-1 is aware of critical information during an emergency. Smart911 is private and secure, and is only make available to 9-1-1 when an emergency call is made. 

Commercial Smart911:
Organizations and commercial properties can create a Smart911 profile for their building or campus at Anytime a call is made to 9-1-1 from that location, dispatchers will have details such as points of contact, access points and floor plans to share with first responders. 

See the Eloy Police Department's recent Smart911 press release here: